Hp Laptop Reinstall Windows 10

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Microsoft provides Surface customers with recovery images that allow you to reset your Surface as if it was just new out of the box. This requires a USB drive, some time, and an internet connection. If you're planning to sell your Surface Laptop, or are having technical difficulties, recovering the Surface Laptop is recommended. Here's how to do it.

Use the Windows 10 search box to search for HP Recovery Manager and click to open it. Depending on the model of your computer and its configuration, your Recovery Manager screen might vary. Not all options are available on all models and configurations.

Products Used in This Guide

  • Stylish computing: Surface Laptop ($558 at Amazon)
  • Stylish in black: Surface Laptop 2 ($999 at Microsoft)
  • Storage on the go: SanDisk USB 3.0 drive ($8 at Amazon)

Download the recovery image

Before we get started, you have to acquire the files necessary for recovery. To do that, you're going to need your Surface Laptop or Surface Laptop 2 serial number and some time to allow the download to complete. (You can find the 12-digit serial number on the bottom of your device.) The download is around 9GB, so it may take a while depending on your internet connection.

Also, depending on whether your device is a Surface Laptop or Surface Laptop 2, you will either be recovering to Windows 10 Pro in S mode, or Windows 10 Home. The Surface Laptop 2 recovery image is Windows 10 Home, whereas the original Surface Laptop recovery image is Windows 10 Pro in S mode.

  1. Open Microsoft's recovery image download page.
  2. Select Surface Laptop or Surface Laptop 2 in the drop-down menu.

  3. Enter your Surface Laptop serial number.

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  4. Select Download recovery image on the latest version available. The download will take some time depending on your internet connection.

Create a USB recovery drive

Now that you have the necessary files, you need to set up a USB drive for recovery. We'll be using the USB drive to recover the Surface Laptop. Make sure the USB drive is at least 16GB in size, and that you backed up all the data on it first.

  1. Press Start.

  2. Search for 'Create a recovery drive'.

  3. Deselect Backup system files to the recovery drive.

  4. Press Next.

  5. Select the USB drive you'll be using as the recovery drive.

  6. Press Next.

  7. Select Create drive.

Extract recovery files

Once your USB recovery drive is created, you need to transfer all of the recovery files you downloaded earlier.

  1. Right click on the downloaded recovery file.

  2. Select Extract All.

  3. Select Extract. This will create a folder in the same directory as your downloaded recovery file, into which the contents will be extracted.

  4. Open the extracted contents folder. It will have a name along the lines of 'SurfaceLaptop_BMR_151_12.761.0' (the specific name may vary depending on the recovery version you download).
  5. Copy all the files in the extracted folder into your newly created USB recovery drive.

You can press CTRL + A to select all of the files in the folder and drag-and-drop them into the drive labeled 'RECOVERY' in the left sidebar.

You may be prompted to replace already existing files in the destination. If so, select Replace files in destination.

Recover Surface Laptop

Now that you've created the USB recovery drive and loaded all the necessary files onto it, you can finally get to recovering the Surface Laptop. Make sure you backed up all your data first, as this process will remove all your apps, documents and settings.

  1. Power off your device.
  2. Insert the USB recovery drive we just created into the USB port on the Surface Laptop or Surface Laptop 2.
  3. Hold the volume-down and power button at the same time.
  4. When the Surface logo appears, let go of the buttons. A blue screen with language selection options will appear.

  5. Select your language and keyboard settings.

  6. Select Troubleshoot.

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  7. Select Recover from a drive.

  8. If prompted for a recovery key, select Skip this drive.

  9. Select Just remove my files.

    • If you're parting ways with your device, I recommend selecting Fully clean the drive to thoroughly erase your old files.

  10. Select Recover. This will restart your Surface Laptop and take some time, but when it's done, Windows 10 S will be back on your Surface Laptop.

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That's it. Your Surface Laptop should now be recovered and running Windows 10 S.

The right Surface Laptop

To complete this guide, you'll need to be using a 1st generation Surface Laptop or a Surface Laptop 2.

High class laptop

Surface Laptop (1st Gen)

A beautiful laptop for Windows users

The Surface Laptop is a premium laptop device from Microsoft that comes with Windows 10 out of the box.

Stylish computing

Surface Laptop 2

The same great laptop, but now with more power.

The Surface Laptop 2 continues the premium design of the first one, but now with more power.

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Additional Equipment

You'll also need an extrernal USB flash drive to complete this how-to. Here's what we used.

SanDisk USB 3.0 32GB flash drive($8 at Amazon)

This all purpose USB-A flash drive is perfect for transferring files, reinstalling an OS, and storing content.

Our favorite accessories

Now you've got Windows 10 S back up and running, here's some of our favorite accessories you might also find useful.

Anker Ultra Slim 4-Port USB 3.0 hub($10 at Amazon)

Need more USB ports for your Surface Laptop? This USB hub should help! Turn one port into four.

Laptop

Surface Pen($99 at Amazon)

Enhance your Surface Laptop with the Microsoft Surface Pen, which allows you to interact with the touchscreen easily.

Surface Dial($99 at Amazon)

Twist into action with the Surface Dial Bluetooth accessory. You can play with gestures and make certain actions easier.

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Make the most of your Surface

Zac's favorite Surface Laptop accessories

The Surface Laptop is our Senior Writer Zac Bowden's choice for a 'daily driver,' he thinks it's near-perfect, but there's always room for improvement in the way of accessories!

This document is for HP and Compaq computers that came with Windows 10 installed.
Learn how to reinstall or restore an HP computer with Windows 10 to an earlier state. Also, learn how to perform a system recovery using HP Recovery Manager.
note:Erase computer to factory settings
Beginning in 2018, Recovery Manager does not come preinstalled on computers with Windows 10. If your computer does not have Recovery Manager, go to HP PCs - Resetting Your Computer (Windows 10) for more information.
For Business computers: The recovery options might no longer be viable as the image might have been replaced. To confirm, contact your company's IT department or your local IT service.

Reinstall Windows 10 On Hp Envy Laptop

Before you start the system recovery, review the following list:

Reset Hp Laptop To Factory Settings

  • Back up all personal files and read all caution statements before performing a system recovery. Failure to backup your files results in the loss of files and information that you do not want to lose.
    For instructions to backup and save your files, see Backing Up Your Files (Windows 10, 8).
  • The complete recovery process can take 4 to 6 hours or more to complete. For best results, the computer should not be connected to the Internet. The computer restarts several times during the process. Do not turn off the power or interrupt the recovery process until the prompt to log in to Windows displays.
  • Following the recovery process, you should take steps to make sure your computer is secure. For more information, see the section Things you should do after performing a recovery in this document.